John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.
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Rachael Stormonth, Senior Vice President at BPS analyst house NelsonHall, discusses the latest business trends in F&A BPS with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.
published on Dec 04, 2018
This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Supply Chain Management Services.
NelsonHall’s Supply Chain Management Services Vendor Assessment for Infosys is a comprehensive assessment of Infosys’ supply chain management service offerings and capabilities designed for:
The report provides a comprehensive and objective analysis of Infosys’ supply chain management service offerings, capabilities, and market and financial strength, including:
Infosys SCM offerings are broken out into four main area which are pre-sales, sales, fulfillment and after sales.
Overlaying all of these services is the Supply Chain Control Tower, query management & customer support, and master data management.
Infosys also has a shop floor assessment & optimization (MES Service) offering which supports its clients in designing and implementing an MES service integrated with the company's ERP backbone, establishing efficient shop floor management for production orders and embedded logistics processes, quality management, and plant maintenance.
Infosys will continue to target SC planning and will focus on the hi-tech, CPG and telecom industries with a primary focus on the U.S. market, followed by Europe.
