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Contracts Database

for Healthcare & Insurance BPS

Track the pattern of service adoption by monitoring Healthcare & Insurance BPS contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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BPO Service Line Definitions

Market Analysis

by John Willmott

published on Dec 18, 2018

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Report Overview:

Table of contents:

Table of contents:

  • About NelsonHall
  • Abstract
  • Table of Contents
  • Business Process Outsourcing: Definitions
  • Front-Office BPS Services
  • Industry-Specific BPS
  • 3.1.1 Life BPS
  • 3.1.2 Property & Casualty BPS (P&C BPS)
  • 3.1.3 Health Insurance BPS, or Healthcare Payor BPS
  • 3.1.4 Workers’ Compensation & Personal Injury
  • 3.1.5 Lloyd’s Market
  • 3.2.1 Core Banking BPS
  • 3.2.2 Mortgage & Loan BPS
  • 3.2.3 Payment Processing
  • 3.2.4 Securities Processing
  • Back-Office BPS
  • 4.1.1 Multi-Process HR Outsourcing (“MPHRO”)
  • 4.1.2 Professional Employer Organization (“PEO”) Services
  • 4.1.3 Payroll Services
  • 4.1.4 Benefits Administration
  • 4.1.5 Recruitment Process Outsourcing
  • 4.1.6 Managed Service Program (MSP)
  • 4.1.7 Learning BPS
  • 4.1.8 Other HR Services
  • 4.2.1 Multi-Process F&A Outsourcing (“MPFAO”)
  • 4.2.2 Purchase-to-Pay (P2P)
  • 4.2.3 Order-to-Cash (O2C)
  • 4.2.4 Record-to-Report (R2R)
  • Platform BPS/BPaaS Definitions
  • Analytics
  • RPA & AI
  • 7.1 RPA
  • 7.2 AI

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