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Infosys- Life, Annuities, and Pension: Operation Transformation

Vendor Analysis

by NelsonHall Analyst

published on Sep 30, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in life, annuities, and pension operation transformation services.

Who is this Report for:

NelsonHall’s life, annuities, and pension operation transformation profile on Infosys is a comprehensive assessment of Infosys’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and life, annuities and pension operation transformation services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the life, annuities, and pension operation transformation sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys’s life, annuities and pension operation transformation services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery locations. 

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Infosys’s offerings and capabilities in life, annuities, and pension operation transformation services.

Infosys BPM has focused investments over the last 1.5 years to deepen expertise by scaling its domain-specific personnel and skilling to provide end-to-end services and solutions for clients. Infosys offers services and solutions to clients in new business setup and underwriting, customer service administration, marketing and acquisition, life claims administration, benefit management, distribution management, and fund management. Infosys additionally offers BPO services in IVR analytics, customer experience analytics, and quality management.

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