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Infosys - Auto Insurance BPO

Vendor Analysis

by NelsonHall Analyst

published on Apr 28, 2014

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in the auto insurance sector.

Infosys is one of a number of auto insurance companies analyzed in this comprehensive industry analysis.

Who is this Report for:

NelsonHall's Auto Insurance BPO profile on Infosys is a comprehensive assessment of Infosys' offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of auto insurance BPO services and identifying vendor suitability for P&C insurance BPO RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys' auto insurance BPO offerings and capabilities, and market and financial strengths, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.




Key Findings & Highlights:

Infosys has been providing insurance BPO services since 2003, and entered the Property and Casualty (P&C) BPO space in 2006, with its first client, an auto insurance BPO ('auto BPO') client, for which it now provides underwriting support, risk entry and renewal, claims, actuarial and F&A services out of centers in Bangalore, Brno and Belo.

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