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Search within: Multi-Process HR Services:

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Contracts Database

for Multi-Process HR Services

Track the pattern of service adoption by monitoring Multi-Process HR Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Confidence Index:

for Multi-Process HR Services

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within HR Services

  • HR Outsourcing Confidence Index: January 2015

    Jan 29, 2015 | Confidence Index by Amy Gurchensky

    NelsonHall's "HR Outsourcing Confidence Index: January 2015" report is one of a series of quarterly reports for tracking levels of supplier confidence and trends in HR outsourcing. The report is free of charge to subscribers to one or more of NelsonHall's HR outsourcing programs and to companies that participate in the survey. [...]
    view this reportdownload abstract

Join NelsonHall HR Services Confidence Index:

Every quarter NelsonHall publishes the NelsonHall HR Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global Multi-Process HR Services market.

For a sample report and details of how to join NelsonHall's HR Services Confidence Index, please contact us

Multi-Process HR Services

Insightful Analysis to Drive Your Multi-Process HR Services Strategy. NelsonHall's Multi-Process HR Services program is designed for organizations who need to understand, adopt, and optimize the next generation of business process models to support their multi-process HR services capability.

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latest vendor assessments:

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Vendor coverage

Covered vendor profiles within the Multi-Process HR Services program

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NEAT analysis:

Multi-Process HR Services

Published on: September 13, 2017 by Amy Gurchensky
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering multi-process HR services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on cloud-based HR services, intelligent technologies, technology integration, and globalization. Vendors evaluated are: Accenture, ADP, Alight Solutions, Capgemini, Capita, Conduent, Genpact, IBM, Infosys, Neeyamo, NGA HR, OneSource Virtual, TCS, Wipro, WNS, and Zalaris. To find out more, contact Guy Saunders at [email protected]
request access to NEAT Weighted scores and score breakdown are only available for clients with access. Access is free to the buy-side community, and given upon registration. Please login now or register for NEAT for full access to this functionality

Latest Multi-Process HR Services Market forecast

  • Global HRO Market Forecast: 2017-2021

    Jul 24, 2017 | Market Forecast by Gary Bragar

    NelsonHall's "Global HRO Market Forecast: 2017-2021" consists of 100 pages. It is a comprehensive forecast of the HR BPS market and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs.  [...]
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NelsonHall's Self-Service Forecast Tool

This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

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featured blog posts on
Multi-Process HR Services:

  • The Gig Economy & the Challenge for HR

    Sep 22, 2017, by Amy Gurchensky

      The gig economy has been a recent trending topic. While the concept of gig workers is nothing new, the attention being paid to it is, especially since this is an area whose growth has been facilitated by the digital marketplace. Here, I take a quick look at the challenges gig work[...]

  • ADP’s User-Centric Innovations Pave the Way for Services Growth

    Sep 15, 2017, by Amy Gurchensky

      This week, ADP held its annual industry analyst event in NYC, and as well as welcoming guests with apples to celebrate the arrival of fall, it also ushered in the season with significant news regarding its HR technology innovations. One thing is clear about the technology-enabled servi[...]

  • Leveraging Predictive HR Analytics to Affect Business Outcomes

    Sep 07, 2017, by Amy Gurchensky

    For years, the application of analytics in HR services has been heavily focused on descriptive information such as workforce demographics (e.g. average employee age, proportion of males to females, number of employees are nearing retirement, etc.) or talent management metrics (e.g. average time [...]

  • Multi-Process HR Services Buyers Seek Standardization & Automation, but Rapport is Top Vendor Selection Criterion

    Aug 29, 2017, by Amy Gurchensky

    NelsonHall’s latest Multi-Process HR Services NEAT vendor evaluation included customer interviews to ascertain current satisfaction levels and future expectations across a range of criteria. Below is a selection of the findings from our interviews with multi-process HR services customers. [...]

  • A Closer Look at the Modern Approach to Multi-Process HR Services

    Jul 31, 2017, by Amy Gurchensky

      This is the second of two articles on the multi-process HR BPS market. NelsonHall’s latest market analysis report on the multi-process HR BPS market recognizes two types of strategies adopted by vendors taking a modern approach to multi-process HR services: intelligent technologi[...]

view all blog posts

latest blog posts on
Multi-Process HR Services:

  • The Gig Economy & the Challenge for HR

    Sep 22, 2017, by Amy Gurchensky

      The gig economy has been a recent trending topic. While the concept of gig workers is nothing new, the attention being paid to it is, especially since this is an area whose growth has been facilitated by the digital marketplace. Here, I take a quick look at the challenges gig work[...]

  • ADP’s User-Centric Innovations Pave the Way for Services Growth

    Sep 15, 2017, by Amy Gurchensky

      This week, ADP held its annual industry analyst event in NYC, and as well as welcoming guests with apples to celebrate the arrival of fall, it also ushered in the season with significant news regarding its HR technology innovations. One thing is clear about the technology-enabled servi[...]

  • Leveraging Predictive HR Analytics to Affect Business Outcomes

    Sep 07, 2017, by Amy Gurchensky

    For years, the application of analytics in HR services has been heavily focused on descriptive information such as workforce demographics (e.g. average employee age, proportion of males to females, number of employees are nearing retirement, etc.) or talent management metrics (e.g. average time [...]

  • Multi-Process HR Services Buyers Seek Standardization & Automation, but Rapport is Top Vendor Selection Criterion

    Aug 29, 2017, by Amy Gurchensky

    NelsonHall’s latest Multi-Process HR Services NEAT vendor evaluation included customer interviews to ascertain current satisfaction levels and future expectations across a range of criteria. Below is a selection of the findings from our interviews with multi-process HR services customers. [...]

  • A Closer Look at the Modern Approach to Multi-Process HR Services

    Jul 31, 2017, by Amy Gurchensky

      This is the second of two articles on the multi-process HR BPS market. NelsonHall’s latest market analysis report on the multi-process HR BPS market recognizes two types of strategies adopted by vendors taking a modern approach to multi-process HR services: intelligent technologi[...]

view all blog posts

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