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Transformative RPO for the New Era of Work
Customer Perspectives
published on Dec 22, 2021
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Report Overview:
This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the recruitment process outsourcing (RPO) market as well as the requirements and experiences of their peers.
Key Findings & Highlights:
Economic instability will likely prevail until 2025, requiring organizations and vendors to pivot and adapt at short notice. These factors are driving on-demand RPO & Total Talent.
The broader skills crisis across digital, niche, professional, and some blue-collar skills will be the biggest challenge in the immediate future, and this will intensify while talent mobility remains restricted. Critical social issues such as the health, safety, and wellbeing of people at work, flexible working, and diversity, equity, inclusion, and belonging (DEIB) will grow in importance.
Organizations require imaginative solutions for multi-channel sourcing, attracting, securing, and retaining candidates and there will be a merging of RPO, CWS/MSP, and talent management/development services as organizations look to secure in-demand skillsets by whatever means.