DEBUG: PAGE=domain, TITLE=Workforce Management Technologies,ID=1608,TEMPLATE=subprogram
toggle expanded view
programcode = HRSWFM
programid = 333
database = f
alerts = t
neat = t
vendors = t
forecasting = f
confidence = f
definitions = f

Search within: Workforce Management Technologies:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = f has Confidence = f -- IGNORED

New World Workforce Management

Market Analysis

by DeeAnna Warrington

published on Oct 31, 2022

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

NelsonHall's market analysis of New World Workforce Management services and industry trends consists of 70 pages

Who is this Report for:

NelsonHall’s New World Workforce Management report is a comprehensive market assessment report designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Workforce Management and identifying vendor suitability for Workforce Management RFPs
  • Vendor marketing, sales, and business managers looking to managers developing strategies to target service opportunities and benchmark themselves against their peers
  • Financial analysts and investors specializing in the Workforce Management services sector.

Scope of this Report:

The report analyzes the worldwide market for Workforce Management and addresses the following questions:

  • What is the market size and projected growth?
  • What is the profile of activity in the Workforce Management market by industry sector?
  • What are the top drivers for adoption of Workforce Management services?
  • What are the benefits currently achieved by users of Workforce Management?
  • What factors are inhibiting user adoption of Workforce Management software?
  • What pricing mechanisms are typically used within the Workforce Management market and how is this changing?
  • Which are the leading Workforce Management services vendors globally?
  • What combination of services is typically provided within Workforce Management offerings and what new services are being added?
  • What is the current pattern of delivery location used for Workforce Management and how is this changing?
  • What are the challenges and success factors within the Workforce Management market?

Key Findings & Highlights:

The workforce management market is adjusting to a post-pandemic era, specifically as relates to shift and deskless workers, to support flexible workforce needs and employee engagement. There is a strong focus on digitized offerings, an improved use of automation to better manage the speed of business change, and enhanced AI and Machine Learning-based analytics.

The report discusses several key industry market developments:

  • The market experienced significant consolidation with several acquisitions, including Huapii and Aditro by SD Worx, Aladtec by TCP, and Great Places to Work by UKG
  • Improved compliance, labor planning, and cost management becoming key benefits
  • The top characteristics of a transformed Workforce Management function are adaptability and the ability to support a flexible configuration. Buyers continue to look to providers for industry best practices as well as innovation that aids long-term business goals
  • Employee engagement tools were a key development focus in 2022, providing the democratization of workplace practices and more robust communication functionality. AI-driven enhancements enabled advanced scheduling capability across vendors through recommendation engines and automated scheduling and approvals.

Login to get full access:

New World Workforce Management 2022

published 2022-09-06 | Project by DeeAnna Warrington

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering workforce management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on cost value, employee engagement, IoT, and multi-country delivery. Vendors evaluated for this NEAT are: ADP, Infor, Quinyx, SD Worx, Shiftboard, TCP Software, UKG, and WorkForce Software. To find out more, contact Guy Saunders at [email protected].
view NEAT report all NEAT reports about NEAT
close