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ADP– Cloud & Multi-Process HR Services

Vendor Analysis

by NelsonHall Analyst

published on Aug 28, 2018

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Report Overview:

An analysis of ADP’s cloud & multi-process HR services businesses.  Its multi-process HR services include workforce administration, payroll services, time and labor management, benefits administration, talent management, talent acquisition, and employee call center support. Its cloud-based HR services include implementation of its proprietary platforms and release management.

Who is this Report for:

NelsonHall’s cloud and multi-process HR services vendor assessment for ADP is a comprehensive assessment of ADP’s cloud and multi-process HR services offering and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of cloud and multi-process HR services and identifying vendor suitability for cloud and multi-process HR services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the cloud and multi-process HR services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of ADP’s cloud and multi-process HR services offering, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

ADP is a provider of HR management software and services.

Its multi-process HR services offering includes workforce administration, payroll services, time and labor management, benefits administration, talent management, talent acquisition, and employee call center support.

ADP’s cloud-based HR services include implementation of its proprietary platforms and release management.

Additional value-add services include consultative guidance, insights/analytics via its ADP DataCloud, process optimization, and change management.

Across its business, ADP serves ~1.7m employees.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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