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Latest Key Vendor Assessment
Mar 04, 2024 | Vendor Analysis by Dominique Raviart
NelsonHall's Quarterly Update for Q4 2023 consists of 33 pages, and tracks and compares the financial performance of tier-one IT service vendors.
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Apr 21, 2012 | Vendor Analysis by NelsonHall Analyst
arvato is the outsourcing arm of Bertelsmann, the publishing and media giant. arvato's move into U.K. local authority BPO market came in 2005 when it won the first multi-process contract that it bid for, at East Riding of Yorkshire Council (ERYC). arvato's main strategy is to target more multi-process BPO contracts but it also targets single-proce [...]
view this reportdownload abstractApr 21, 2012 | Vendor Analysis by NelsonHall Analyst
Civica is new to local government BPO services in the U.K. having been awarded its first revenue and benefits services contract by Gloucester City Council in October 2011. This is likely to be the first of more local government BPO contracts to come for Civica which has an established presence in the sector thanks to its software and ITO services. [...]
view this reportdownload abstractApr 15, 2012 | Vendor Analysis by Andy Efstathiou
This NelsonHall vendor assessment analyzes Cognizant's offerings and capabilities in Reference Data Management BPO. Cognizant is one of a number of Reference Data Management BPO companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
view this reportdownload abstractApr 15, 2012 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Firstsource's offerings and capabilities in O2C outsourcing services. Firstsource is one of a number of O2C outsourcing service companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
view this reportdownload abstractApr 05, 2012 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes IBM's offerings and capabilities in O2C outsourcing services. IBM is one of a number of O2C outsourcing service companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
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