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Vendor coverage

Covered vendor profiles within the Vendor Intelligence Program program

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Contracts Database

for Vendor Intelligence Program

Track the pattern of service adoption by monitoring Vendor Intelligence Program contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Service Line Definitions

Contains NelsonHall's BPS service line definitions covering all front-office, industry-specific, and back-office BPS services.

service line definitions

CGI - Quarterly Update

Quarterly Update

by Rachael Stormonth

published on Feb 06, 2017

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Report Overview:

NelsonHall’s Quarterly Update on CGI provides a snapshot of developments at CGI in the last quarter.

Who is this Report for:

NelsonHall’s Quarterly Update on CGI provides a snapshot of developments at the company in the last quarter. It accompanies NelsonHall’s more comprehensive Key Vendor Assessment program.

Both programs are designed for:

  • Marketing, sales and business managers developing strategies to target service opportunities within the BPO/IT Services markets
  • Sourcing managers monitoring the capabilities of existing suppliers of IT and BPO services and identifying vendor suitability for these services
  • Consultants advising clients on vendor selection
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the BPO/IT services sector.

Scope of this Report:

The report provides a quarterly update on CGI, looking at financial performance and key developments during the period.

Key Findings & Highlights:

  • Strong start to FY17 with third consecutive quarter of CC growth since Logica, primarily organic, and continuing margin improvement
  • Topline CC growth was concentrated in France, U.K. (led by public sector) and Canada, led by banking sector
  • U.S. flattening out: CGI Federal showing improvement and ~6 weeks’ contribution from Collaborative Consulting. Management highlights advantages, under new U.S. administration, of local proximity model
  • ECSE, which now has new President, remains soft, in spite of growth in several countries
  • Management claims digital IP now represents 21% of global revenue; and 23% of Q1 bookings
  • Healthy B2B, mostly renewal activity
  • Former COO George D. Schindler steps up as CEO as Michael E. Roache retires
  • FY17 likely to see further acquisitions in the U.S. or U.K. of a similar scale to Collaborative Consulting.

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