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Vendor coverage

Covered vendor profiles within the Vendor Intelligence Program program

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Contracts Database

for Vendor Intelligence Program

Track the pattern of service adoption by monitoring Vendor Intelligence Program contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Service Line Definitions

Contains NelsonHall's BPS service line definitions covering all front-office, industry-specific, and back-office BPS services.

service line definitions

NelsonHall Report

Quarterly Update

by Rachael Stormonth

published on Jan 16, 2019

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

NelsonHall’s Quarterly Update on TCS provides a snapshot of developments at TCS in the last quarter.

Who is this Report for:

NelsonHall’s Quarterly Update on TCS provides a snapshot of developments at TCS in the last quarter. It accompanies NelsonHall’s more comprehensive Key Vendor Assessment program.

Both programs are designed for:

  • Marketing, sales and business managers developing strategies to target service opportunities within the BPO/IT Services markets
  • Sourcing managers monitoring the capabilities of existing suppliers of IT outsourcing services and identifying vendor suitability for IT services
  • Consultants advising clients on vendor selection
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the BPO/IT services sector.

Scope of this Report:

The report provides a quarterly update on TCS, looking at financial performance and key developments during the period.

It accompanies NelsonHall’s Key Vendor Assessment program which looks at TCS’ IT and BPO offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphases and new developments
  • Revenue breakdowns
  • Analysis of the company’s offerings and key service components
  • Analysis of the profile of the company’s client base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

Q3 FY19 another very strong quarter

  • Highest CC y/y growth in 14 quarters
  • Two mega deals in U.S. and U.K. have helped growth in FY19 YTD
  • All three major regions enjoy accelerating growth
  • Continuing hyper growth from ‘Digital’, up 52.7% y/y and now 30% of total revenues
  • EBIT margin continues to expand y/y

CY18 a return to double digit growth trajectory; essentially all organic

Strongest bookings quarter of FY19 YTD; Pipeline Healthy

Book to bill of 112%, with TCS highlighting an expansion of the order book across regions and verticals.

Pipeline is growing, and composed of more standard opportunities (whereas a year ago dominated by a few mega-deal opportunities)

Launches TCS Pace sub-brand

Two Pace Port locations announced to date

Two nice acquisitions: start of a series?

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