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Accenture Sourcing & Procurement BPO

Vendor Analysis

by Rachael Stormonth

published on Mar 23, 2015

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Report Overview:

This NelsonHall vendor assessment analyzes Accenture's offerings and capabilities in Procurement BPO.

Who is this Report for:

NelsonHall's procurement BPO profile on Accenture is a comprehensive assessment of Accenture's offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of procurement BPO services and identifying vendor suitability for Procurement BPO RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Accenture's procurement BPO offerings and capabilities, and market and financial strengths, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.

Key Findings & Highlights:

Accenture offers services through four "growth platforms": Accenture Strategy, Accenture Digital, Accenture Technology, and Accenture Operations. Accenture Operations covers IT infrastructure services and a very wide range of both industry-specific and horizontal BPO services, including sourcing and procurement services.

Boosted by its 2013 acquisition for $375m of Procurian, at the time the largest procurement BPO pureplay. Accenture is the largest sourcing and procurement BPO services provider globally.

With its procurement BPO services, Accenture positions on its:

  • Ability (people, process, technology, sourcing and procurement functional expertise, category expertise) to deliver value and business outcomes for what it terms "next generation" BPO
  • Industry-specific knowledge for sourcing and procurement activities
  • Flexibility, breadth of approach, and modular approach with its offerings, ranging from consulting support, to designing and building a new capability, to transforming an existing in-house procurement function, to running all or parts of a client's procurement organization
  • Change management expertise in delivering transformational programs
  • Proven results in S2C, P2P and S2P client engagements.

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