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HCL Tech- Digital Testing

Vendor Analysis

by Dominique Raviart

published on Sep 27, 2017

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Report Overview:

This NelsonHall vendor assessment analyzes HCL Tech's capabilities and offerings in digital testing services.

Who is this Report for:

NelsonHall’s Software Testing Vendor Assessment for HCL Tech is a comprehensive assessment of HCL Tech’s digital testing offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for software testing services 
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the software testing sector. 

Scope of this Report:

The report provides a comprehensive and objective analysis of HCL  Tech’s digital testing offerings, capabilities, and market and financial strength, including:

  • Analysis of the company’s offerings and key service components 
  • Revenue estimates 
  • Identification of the company’s strategy, emphasis and new developments 
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts 
  • Analysis of the company’s strengths, weaknesses and outlook. 

Key Findings & Highlights:

HCL Tech created its independent verification and validation services (IV&V) practice of full-time career testers in 1999, during Y2K preparation projects. HCL’s IV&V practice had a background in providing testing services for its product engineering service unit, which itself is the background of HCL Technologies.  

In calendar year (CY) 2012, HCL Tech made a very significant organizational change by grouping together into its IV&V unit its full-time testers from other business units, e.g. EAS, engineering and ER&D services, and custom application services. In CY 2014, the unit was renamed Business Assurance and Testing Services (BATS). BATS is a horizontal line within HCL Tech, with responsibility for P&L, delivery, sales, and IP. 

A key priority for BATS is Agile/Lean/DevOps, with the intention of: 

  • Providing bundled/integrated services through adopting open source software such as Jenkins 
  • Creating accelerators and IPs around performance engineering and security testing 
  • Helping clients redefine the scope of their TCoEs 
  • Driving shift left 
  • Implementing more automation by reskilling employees towards development and script writing 
  • Opening its partner ecosystem to ISVs (e.g. Neotys, SmartBear, Splunk, Dynatrace) and to open source software.  

BATS is rebalancing its service portfolio towards Agile/DevOps and digital testing services, as well as around non-functional testing (with a focus on UX-centric performance engineering), In addition, BATS continues to invest in accelerators and platforms. 

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