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Stefanini - Advanced Digital Workplace Services

Vendor Analysis

by John Laherty

published on Jun 15, 2020

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Report Overview:

This NelsonHall assessment analyzes Stefanini's offerings and capabilities in Advanced Digital Workplace Services

Who is this Report for:

NelsonHall’s Advanced Digital Workplace Services Vendor Assessment for Stefanini is a comprehensive assessment of Stefanini’s digital workplace services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for digital workplace services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in digital workplace services.

Scope of this Report:

The report provides a comprehensive and objective analysis of Stefanini’s digital workplace service offerings, capabilities and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

Stefanini provides digital workplace services predominantly through its Workplace and Infrastructure Services capability adopting a vendor and technology agnostic approach. Key end-user services to enable the future workplace include:

  • Workplace Anywhere: supports users in any scenario, whether they require a managed desktop build or they want to use multiple devices. It is designed to adapt to users as they change their workstyle; for example, moving from a secure virtual desktop on a thin client to working on a laptop and then checking emails on a smartphone with a seamless experience
  • Unified Endpoint Management (UEM) includes automated management of imaging, software solutions, and patching, including self-serve options for mobile devices, workstations and servers
  • Virtual Client Services
  • Desktop Assessment, Strategy & Transformation
  • Workplace Application Inventory and Rationalization
  • aaS: Iaas, Paas, Hypervisor Layer, DaaS & vDaaS, hybrid IT, collaboration tools (O365) and support services
  • Security Services: SOC & IAM, Endpoint Security Management, EMS, and Vulnerability Management.

Additional value-add services in support of digital workplace include:

  • Sophie Cognitive Platform: Virtual agent (Sophie), agent augmentation, intelligent follow-up, context and behavior adaption, and automated knowledge management
  • Intelligent Automation: Device monitoring and self-healing (d3), IoT and wearable smart robots, apps installation and device requests, and account and ticket management.

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