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CSS Corp - Cognitive & Self-Healing IT Infrastructure Management Services

Vendor Analysis

by John Laherty

published on Jan 25, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes CSS Corp’s offerings and capabilities in cognitive & self-healing IT infrastructure management services.j

Who is this Report for:

NelsonHall’s cognitive & self-healing IT infrastructure management services profile on CSS Corp is a comprehensive assessment of CSS Corp’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and cognitive & self-healing IT infrastructure management services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of CSS Corp’s cognitive & self-healing IT infrastructure management services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes CSS Corp’s offerings and capabilities in cognitive & self-healing IT infrastructure management services.

CSS Corp provides cognitive and self-healing IT infrastructure management services through its cloud and infrastructure services (CIS) practice, using its Contelli automation platform, which integrates AI, analytics, NLP, ML, and automation in a modular approach. CSS Corp has aligned its services to business-focused services to address client demand. These include the following solutions:

  • Cloud ops: manage, monitor, and optimize cloud operations
  • Customer-facing infra: driving availability and predictability (business-aligned infra enablement, self-provisioning, predictive analytics, continuous-release management, self-healing incident management, automation & orchestration, AI-enabled end-user monitoring, on-demand automated capacity management, and costs analysis & optimization)
  • Industry solutions: customized services based on specific industry requirement
  • Digital workplace: enhancing virtual operations and employee resilience
  • DevSecOps: continuous monitoring, assessment, and analysis. CSS Corp's view is that DevSecOps, like cloud migration, should be application-centric, and the toolchain and pipeline should become customizable depending on the application environment
  • iSOC: manage threat landscape with security.

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