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BPO Expectation vs. Reality

Case Study

by John Willmott

published on Dec 06, 2002

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Report Overview:

Report Outline:

This is a presentation given by NelsonHall at a BPO Conference in December 2002 to illustrate what can be achieved "in reality" through use of Business Process Outsourcing".

This presentation is published within Package 1 of NelsonHall's BPO & Outsourcing subscription service.

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Table of contents:

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