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KnowledgePool - Learning BPO

Vendor Analysis

by Gary Bragar

published on Feb 05, 2012

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Report Overview:

Report Outline:

Analyses KnowledgePool's learning BPO offerings and capabilities.

KnowledgePool is a U.K. headquartered organization that delivers learning BPO services primarily in the U.K. but in 2012 is targeting growth from counties that include Australia, France, Germany, Canada and the U.S.

KnowledgePool's service offering includes:

  • Learning consultancy
  • Learning administration and supplier management
  • My Training Expert (public catalog of 5,800 courses available in the U.K.).

KnowledgePool's strategy is to not provide its own delivery, but rather do vendor management of learning delivery and maintain a supplier neutral stance.

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