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HP - Payroll Services-2014

Vendor Analysis

by Gary Bragar

published on Jun 13, 2014

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Report Overview:

HP ES is a U.S. headquartered organization based in Palo Alto, California that provides human resources outsourcing including payroll services outsourcing. HP has grown its payroll BPO business organically and through acquisitions. Since its divestment of Excellerate HRO, most of HP ES' HRO business comes from payroll services.

Who is this Report for:

NelsonHall's Payroll Outsourcing Vendor Assessment for HP is a comprehensive assessment of HP's Payroll Outsourcing offering and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of payroll outsourcing and identifying vendor suitability for payroll process outsourcing RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector
  • HR decision makers.

Scope of this Report:

The report provides a comprehensive and objective analysis of HP's payroll outsourcing offering, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location, size and scale of delivery locations and their activities.

Key Findings & Highlights:

HP ES is focused on providing global payroll services to major multinational employers. Payroll is provided and revenue generated from the following regions, by order of magnitude:

  • Europe, led by Germany, followed by the U.K.
  • Americas, led by Latin America, followed by North America
  • Asia Pacific, led by Australia.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Service Levels
  • Service Developments
  • Delivery Capability and Partnerships
  • Service Delivery Model
  • Language Capability
  • Partnerships
  • Technology Capability
  • Enabling Technologies
  • Target Markets
  • Wins in 2013
  • Example Clients
  • Benefits Achieved
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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