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Amdocs - Software Testing 2014

Vendor Analysis

by Dominique Raviart

published on Aug 05, 2014

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Report Overview:

U.S.-headquartered Amdocs is an ISV/IT services vendor of Israeli origin that specializes in servicing communication service providers, including vendors active in telecom, broadband, cable and satellite services and directory services.

Who is this Report for:

NelsonHall's Software Testing Vendor Assessment for Amdocs is a comprehensive assessment of Amdocs' software testing offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for software testing services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the software testing sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Amdocs' software testing offerings, capabilities, and market and financial strength, including:

  • Analysis of the company's offerings and key service components
  • Revenue estimates
  • Identification of the company's strategy, emphasis and new developments
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's strengths, weaknesses and outlook.




Key Findings & Highlights:

Amdocs Testing (AT) primarily provides testing services to Amdocs' traditional client base, as part of the company's strategy to expand its software and IT service portfolio and activities.

In the past two years, Amdocs Testing has aimed to expand its testing capabilities to include non-Amdocs product testing services, e.g. mobile apps and websites. The strategy has worked well, and non-Amdocs products now represent 50% of testing revenues.

AT goes to market both directly for standalone testing contracts and also together with managed services and consulting. Amdocs Testing has, to a large extent, benefited from the momentum of Amdocs' managed services unit in the past three years.

Amdocs Testing has a relatively wide testing service offering; it has put the most emphasis on:

  • Test environment management based on standard methodologies and processes
  • Mobile application testing.

Table of contents:

Table of contents:

  • Background
  • Overview
  • Geographical Presence and Client Concentration
  • Lines of Business
  • Expansion into IT Services
  • Testing Services Background
  • Revenues
  • Geographic Presence
  • Engagement Model
  • Key Offerings
  • Application Coverage
  • Historical Capabilities
  • New Amdocs Product Capabilities
  • Non-Amdocs Products and Custom Applications
  • Specialized Testing Services
  • Tools and IP
  • Principles
  • Amdocs BEAT
  • Other IPs
  • Quality Control
  • Delivery Capability and Partnerships
  • Amdocs Overall Delivery
  • Testing Services
  • Target Markets
  • Clients
  • Largest Clients
  • Other Important Clients
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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