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Futurestep - Recruitment Process Outsourcing

Vendor Analysis

by Gary Bragar

published on Jan 27, 2015

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Report Overview:

Futurestep, formed in 1998, serves as Korn Ferry's international's outsourced recruiting subsidiary. Headquartered in California, Futurestep has offices in 20 countries across North America, Asia Pacific, Europe and Latin America, and provides 25 languages.

Who is this Report for:

NelsonHall's Recruitment Process Outsourcing vendor assessment for Futurestep is a comprehensive assessment of Futurestep's recruitment process outsourcing offering and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector
  • HR decision makers.

Scope of this Report:

The report provides a comprehensive and objective analysis of Futurestep's benefits administration offering, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.




Key Findings & Highlights:

In 2014 it performed 16.3k hires, of which 14.7k (90%) were permanents and 1.6k (10%) were temporary. One of Futurestep's key assets is a pool of pre-screened candidates focused at mid-level professionals. All Futurestep consultants can access this database, so RPO clients can leverage from this asset, in addition to the client bespoke sourcing strategies implemented for each client.

Furturesteps' offerings include:

  • RPO, project based recruiting services and consulting: with ~800 employees and ~70 RPO clients. Its talent consulting offers talent acquisition advisory services, technology consulting, and talent communications and employer branding
  • Search: with ~250 consultants and performing ~800 placements yearly.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Current Offerings
  • Supplementary offerings
  • Service metrics
  • Analytics
  • New Developments
  • Delivery Capability and Partnerships
  • Partnerships
  • Technical Capability
  • New Developments
  • Target Markets
  • Overview Target Market
  • Key Clients
  • Recent Wins
  • Clients
  • Commercial Approach
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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