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Xchanging - Lloyd's of London BPS

Vendor Analysis

by NelsonHall Analyst

published on May 07, 2015

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Report Overview:

This NelsonHall vendor assessment analyzes Xchanging's offerings and capabilities in the Lloyd's of London BPO sector.

Xchanging is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis.

Who is this Report for:

NelsonHall's Lloyd's of London BPO profile on Xchanging is a comprehensive assessment of Xchanging's offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers in the London Market and identifying vendor suitability for Lloyd's of London insurance BPO RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Xchanging's Lloyd's of London BPO offerings and capabilities, and market and financial strengths, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.




Key Findings & Highlights:

Xchanging is a U.K. headquartered provider of technology enabled BPO services across insurance, banking and procurement.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Technology and tools
  • Xuber
  • Upgrade Studio
  • Binder 360
  • Robotic Process Automation
  • Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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