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Hewlett Packard Enterprise - Healthcare Payer BPS

Vendor Analysis

by NelsonHall Analyst

published on Jan 19, 2016

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Report Overview:

This NelsonHall vendor assessment analyzes HPE’s offerings and capabilities in the healthcare payer sector.

HPE is one of a number of BPS vendors analyzed in this comprehensive industry analysis.

Who is this Report for:

NelsonHall’s Healthcare Payer BPS profile on HPE is a comprehensive assessment of HPE’s offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Healthcare Payer BPS services and identifying vendor suitability for healthcare payer  RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of HPE’s Healthcare Payer BPO offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

As of November 2015, HP was split into two public companies: Hewlett Packard Enterprise (HPE) and HP Inc. HPE’s division of Enterprise Services provides BPO and ITO services. HPE Services entered healthcare payer BPO with its acquisition of Electronic Data Systems (EDS) in May 2008. EDS became the foundation for HPE Services, the global business and technology services division of HPE, and brought significant experience in Medicaid/Medicare.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Delivery capabilities
  • Tools and technology
  • Acquisitions and partnerships
  • Target Markets
  • Government payers client base
  • Commercial payer client base
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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