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IBM - Cloud Based HR Services

Vendor Analysis

by NelsonHall Analyst

published on Mar 14, 2016

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Report Overview:

IBM provides a range of back-office and industry-specific BPO services, including HR. 

Who is this Report for:

NelsonHall’s Cloud Based HR Services vendor assessment for IBM is a comprehensive assessment of IBM’s cloud based HR services offering and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of cloud based HR services and identifying vendor suitability for cloud based HR services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the cloud based HR services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of IBM’s cloud based HR services offering, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

The company’s HR services for cloud offering includes a HR consult-to-operate model, including HR consulting around technology strategy and selection, HR SaaS implementations, HR operations (release management and HR BPO services), and HR analytics.

 IBM is targeting both large and mid-market organizations for its HR services for cloud offering. 

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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