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Cielo - Recruitment Process Outsourcing

Vendor Analysis

by Gary Bragar

published on Apr 07, 2016

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Report Overview:

Cielo provides RPO services alongside executive search and talent consulting. It targets clients including the financial services, advanced manufacturing, healthcare, technology, life sciences, retail and consumer brand industries. It has ~1,400 employees dedicated to its RPO business and supports ~32 languages.

Who is this Report for:

NelsonHall’s recruitment process outsourcing vendor assessment for Cielo is a comprehensive assessment of Cielo’s recruitment process outsourcing offering and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of recruitment process outsourcing and identifying vendor suitability for recruitment process outsourcing RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector
  • HR decision makers.

Scope of this Report:

The report provides a comprehensive and objective analysis of Cielo’s recruitment process outsourcing offering, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location, size and scale of delivery locations and their activities.

Key Findings & Highlights:

RPO services include branding, requisition development, sourcing, screening mobile recruiting, analytics and onboarding. In 2014, Cielo expanded its Talent Intelligence search engine to the U.K., which provides market research on labor availability for specific job families by geography. It also launched a recruiting analytics dashboards and expanded its branding capability to support additional geographies. In 2015 Cielo launched a European recruitment center in Budapest and in 2016 expanded its presence in Singapore to support growth in Asia Pacific.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Current Offerings
  • New Developments
  • Metrics
  • Quality and Continuous Improvement programs
  • Delivery Capability and Partnerships
  • Geographical Capability
  • Partnerships
  • Technology and IP
  • New Developments
  • Target Markets
  • Overview Target Market
  • Examples of Key Clients
  • Boehringer Ingelheim
  • Ingram Micro
  • Telefónica Digital
  • Recent Wins
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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