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ADP- Cloud Based HR Services

Vendor Analysis

by NelsonHall Analyst

published on May 23, 2016

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Report Overview:

This NelsonHall vendor assessment analyzes ADP’s offerings and capabilities in Cloud Based HR Services.

Who is this Report for:

NelsonHall’s cloud based HR services vendor assessment for ADP is a comprehensive assessment of ADP’s cloud based HR services offering and capabilities, designed for: 

  • Sourcing managers monitoring the capabilities of existing suppliers of cloud based HR services and identifying vendor suitability for cloud based HR services RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the cloud-based HR services sector. 

Scope of this Report:

The report provides a comprehensive and objective analysis of ADP’s cloud based HR services offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments 
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

 

 

 

 

Key Findings & Highlights:

ADP is a U.S. headquartered global provider of cloud based HCM solutions and services.  

The company’s cloud based MPHRO offering includes payroll services, time and labor management services, benefits administration, RPO/recruiting and selection, HR administration/employee data management, regulatory and compliance services, technology management/HRIS, and employee call center.   

ADP’s cloud based MPHRO services are offered exclusively on its proprietary SaaS HCM systems including: 

  • ADP Workforce Now: for mid-sized North American organizations up to ~3k employees (ADP Workforce Now Comprehensive Services) 
  • ADP Vantage HCM: for U.S. headquartered organizations with >1k employees (U.S. COS) 
  • ADP GlobalView (based on SAP HCM): for large multinational MPHRO clients (combined with ADP Streamline for smaller employee populations).  

ADP has ~8.8k multi-process clients and serves ~2m employees, of which ~108 are COS clients.  

 

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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