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CloudPay - Payroll Services

Vendor Analysis

by Elizabeth Rennie

published on Sep 08, 2016

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Report Overview:

This NelsonHall vendor assessment analyzes CloudPay's offerings and capabilities in Payroll Services.

Who is this Report for:

NelsonHall’s Payroll Services Vendor Assessment for CloudPay is a comprehensive assessment of CloudPay’s Payroll Service offering and capabilities, designed for:

  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the support services sector 
  • HR and payroll decision makers.

Scope of this Report:

The report provides a comprehensive and objective analysis of CloudPay’s payroll outsourcing offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments 
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location, size and scale of delivery locations and their activities.


Key Findings & Highlights:

CloudPay, Inc (referred to as CloudPay in this document) is a SaaS-based global payroll solutions provider which is developing as an emerging player in the multi-country managed services space. Founded in 1996 as Patersons Payroll Solutions Limited, it changed its name to CloudPay in October 2012, adopting the name of its multi-country SaaS payroll offering.    

Its sole focus is on providing global payroll and payments services in the cloud. The CloudPay platform is supported by a range of other services including implementation, managed services, payroll processing and support. 
CloudPay produces ~800k payslips and processes $3.5bn in payments annually. Approximately 75% of these pays are processed directly by CloudPay, with the remaining 25% produced using CloudPay’s network of in-country partners. 

CloudPay delivers its payroll managed services offerings from its service centers in: 

  • Raleigh, U.S.
  • Sao Paulo, Brazil
  • Andover, U.K.
  • Paris, France
  • Budapest, Hungary
  • Singapore
  • Shanghai, China
  • Makati City, Philippines. 


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