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Mercer U.S. - Benefits Administration

Vendor Analysis

by NelsonHall Analyst

published on Sep 26, 2016

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Report Overview:

This NelsonHall vendor assessment analyzes Mercer U.S.' offerings and capabilities in Benefits Administration.

Who is this Report for:

NelsonHall’s Benefits Administration vendor assessment for Mercer U.S. is a comprehensive assessment of Mercer U.S.’ benefits administration offering and capabilities, designed for: 

  • Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the benefits administration sector. 

Scope of this Report:

The report provides a comprehensive and objective analysis of Mercer U.S.’ benefits administration offering, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Mercer is a global provider of HR and related financial advice and services.

Mercer’s U.S. benefits administration offering includes DB administration, DC administration (via alliance with Transamerica), H&B administration, and private exchanges. Mercer also has a global benefits offering for MNCs, Global Benefits Management (GBM).

Mercer serves ~6.3m participants in the U.S.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • DB Administration
  • ACA Compliance
  • Dependent Eligibility Audits
  • Private Exchange: Mercer Marketplace 365
  • Wellness Services
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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