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TCS - Property & Casualty BPS

Vendor Analysis

by NelsonHall Analyst

published on Jan 27, 2017

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Report Overview:

This NelsonHall vendor assessment analyzes TCS’ offerings and  capabilities in the property and casualty BPS sector.   TCS is one of a number of BPS vendors analyzed in this comprehensive industry analysis.  

Who is this Report for:

NelsonHall’s Property and casualty BPS profile on TCS is a comprehensive assessment of TCS’ offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Property and casualty BPS services and identifying vendor suitability for Property and casualty BPS RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the support services sector. 


Scope of this Report:

The report provides a comprehensive and objective analysis of TCS’ property and casualty BPS offerings and capabilities, and market and financial strengths, including: 

  • Identification of the company’s strategy, emphasis, and new developments 
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location  of delivery locations. 

Key Findings & Highlights:

Tata Consultancy Services Ltd. (TCS) is a tier 1 BPS player, founded in 1968 and headquartered in Mumbai, India. TCS entered the P&C BPS space in FY 2006, under the entity TCS e-Serve Limited, a subsidiary of TCS, which was later merged with TCS in 2013. 

TCS offers property and casualty BPS services in support of the following policy lines: 

  • Personal: automobile, motorcycle, recreational vehicle, water craft, homeowners, renters, dwelling fire, and condo 
  • Commercial: general liability, worker’s compensation, inland marine, umbrella coverage, boiler and machinery, business automobile, and business property. 

TCS delivers its services through three types of operating models for insurers:  

  • Traditional BPS
  • Consulting
  • IT services. 

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Delivery capabilities
  • Software and tools
  • Target Markets
  • Client Examples
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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