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IBM - Learning BPS

Vendor Analysis

by NelsonHall Analyst

published on Mar 09, 2017

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Report Overview:

This NelsonHall vendor assessment analyzes IBM's offerings and capabilities in Learning BPS.

Who is this Report for:

NelsonHall’s Learning BPS (LBPS) vendor assessment for IBM is a comprehensive assessment of IBM’s LBPS offering and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of LBPS and identifying vendor suitability for LBPS RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the LBPS sector.

 

Scope of this Report:

The report provides a comprehensive and objective analysis of IBM’s LBPS offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments 
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations. 

Key Findings & Highlights:

IBM is multinational technology company offering BPS services, including learning BPS.  

IBM’s learning services include learning strategy, learning design and development, learning administration, learning delivery, learning technology, and learning analytics.   

IBM’s learning BPS services have been delivered to ~65 countries. 

 

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Target Markets
  • Strategy
  • RPA
  • Personalized learning
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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