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KellyOCG - Next Generation Recruitment Process Outsourcing

Vendor Analysis

by Nikki Edwards

published on Jan 23, 2018

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Report Overview:

This NelsonHall assessment analyzes KellyOCG's offerings and capabilities in next generation recruitment process outsourcing.

Who is this Report for:

NelsonHall’s Next Generation Recruitment Process Outsourcing vendor assessment for KellyOCG is a comprehensive assessment of KellyOCG’s recruitment process outsourcing (RPO) offering and capabilities, designed for: 

  • Sourcing managers investigating sourcing developments within RPO 
  • HR decision makers exploring the benefits and inhibitors of RPO as evidenced from the clients and vendor capability 
  • Vendor marketing, sales and business managers developing strategies to identify developments and target opportunities within managed service programs 
  • Financial analysts and investors specializing in, or covering the HR outsourcing industry and suppliers. 


Scope of this Report:

The report provides a comprehensive and objective analysis of  KellyOCG’s recruitment process outsourcing offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments in both its service and technology  
  • Analysis of the company’s strengths, challenges, and outlook 
  • Revenue  
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts 
  • Analysis of the company’s key offerings (service model and service components) 
  • Analysis of the company’s delivery capability (including the location, size and scale of delivery operations; and delivery via technology). 

Key Findings & Highlights:

KellyOCG is the outsourcing and consulting group of Kelly Services Inc. KellyOCG’s core solutions include Advisory Services, CWO, RPO, Business and Professional Services, and Career Transition. 

It has established RPOs in the banking/retail banking/capital markets, pharmaceuticals/life sciences and FMCG/CPG sectors. KellyOCG offers end to end (enterprise) RPO, project RPO and sourcing/screening. It also offers ad-hoc MSP support. 

NelsonHall estimates that KellyOCG's 2016 RPO revenues were $105.0m and its 2017 RPO revenues are ~$115.5m. 

KellyOCG is focusing on promoting its project RPO capabilities; moving towards total talent solutions; and evolving its Talent Supply Chain Management (TSCM) model. It will focus on analytics, digitization, and design thinking in its service delivery; add functionality to its eRecruit ATS/CRM platform; and continue to add predictive analytics to its TSC Analytics platform. 

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Service Models
  • KellyOCG Service Offerings
  • RPO Implementation
  • Strategic Partnership
  • Employer Branding
  • Talent Management
  • Market Intelligence
  • Process SLAs/KPIs
  • Delivery Capability and Partnerships
  • Geographic Footprint
  • Proprietary Technology
  • Technology Partners
  • Analytics and Automation
  • Analytics
  • Automation
  • Other Tools and Technologies
  • Target Markets
  • KellyOCG's Target Markets
  • Example of Key Clients
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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