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Getronics - Advanced Digital Workplace Services

Vendor Analysis

by John Laherty

published on Apr 21, 2020

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Report Overview:

This NelsonHall assessment analyzes Getronics'  offerings and capabilities in Advanced Digital Workplace Services

Who is this Report for:

NelsonHall’s Advanced Digital Workplace Services Vendor Assessment for Getronics is a comprehensive assessment of Getronics’ digital workplace services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for digital workplace services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in digital workplace services.

Scope of this Report:

The report provides a comprehensive and objective analysis of Getronics’ digital workplace service offerings, capabilities and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

Getronics provides Digital Workspace services as part of its Smart Work capabilities. Its core theme is digital transformation powered by cloud technology, with a focus on UX/CX, intelligent automation, and advanced analytics. Getronics' Digital Workspace is provided through a persona-based portal, accessible through any device, with fully managed services through Getronics and Global Workspace Alliance (GWA).

Getronics leads the Global Workspace Alliance (GWA), an alliance of local IT providers that offers workspace services including field and remote services in ~185 countries globally. The GWA targets global end-user computing (EUC) services contracts through its network of partners. Key GWA capabilities include: 

  • 38k employees; and 15k field engineers
  • 10m managed devices
  • 6m incidents per year. 

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