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Vendor Analysis

by Rachael Stormonth

published on Jun 26, 2020

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Report Overview:

This NelsonHall key vendor asssessment consisting of 64 pages provides a comprehensive and objective analysis of Genpact's IT and business process services offerings, capabilities and market and financial strength.

Who is this Report for:

NelsonHall’s Key Vendor Assessment for Genpact is a comprehensive assessment of Genpact’s offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of business process and IT outsourcing services, and identifying vendor suitability for their BPO and IT services requirements
  • Consultants advising clients on vendor selection
  • Marketing, sales and business managers developing strategies to target service opportunities within the BPO/IT services markets
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in BPO/IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Genpact’s IT and business process services offerings, capabilities, and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s client base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, challenges and outlook.

Key Findings & Highlights:


  • Has been enjoying strong topline growth, primarily organic
  • Is targeting larger transformational engagements that involve digital and analytics…
  • …and also experience: Rightpoint brings in capabilities in experience design, strengthening the positioning around enterprise operations transformation
  • Is positioning around Cora as unifying platform for automation and AI
  • Has been formalizing partnerships
  • Is reskilling talent to be more adaptable at scale with Genome.

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