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  This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in Analytics BPS. [...]

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• Webhelp - Multi-channel CMS: Delivering Digital Customer Experience

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  This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in multi-channel CMS. [...]

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• Concentrix - Multi-channel CMS: Delivering Digital Customer Experience

  Jun 15, 2017 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in Multi-channel CMS. [...]

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• Concentrix - Transforming Customer Management Services through Analytics

  Oct 04, 2016 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in transforming CMS through analytics. [...]

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• Concentrix - Retail Banking BPS

  Jul 13, 2016 | Vendor Analysis by Andy Efstathiou

  This NelsonHall assessment analyzes Concentrix’s offerings and capabilities in retail banking services. Concentrix is one of a number of retail banking services companies analyzed in NelsonHall’s comprehensive industry analysis programs. [...]

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• Convergys - CMS in Retail and CPG

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  This NelsonHall vendor assessment analyzes Convergys’ offerings and capabilities in CMS in Retail and CPG [...]

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• Webhelp - Customer Management Services

  May 03, 2016 | Vendor Analysis by Ivan Kotzev

  This NelsonHall vendor assessment analyzes Webhelp’s offerings and capabilities in Customer Management Services. [...]

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• Minacs - Customer Management Services

  Mar 21, 2016 | Vendor Analysis by Ivan Kotzev

  The Minacs Group, Inc. (Minacs) is a privately held outsourcing company headquartered in Toronto (Oshawa), Canada with additional headquarters in (Farmington Hills) Detroit, U.S. and Bangalore, India.  [...]

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• Concentrix - Customer Management Services

  Mar 17, 2016 | Vendor Analysis by Ivan Kotzev

  Concentrix Corporation (Concentrix) is a wholly owned subsidiary of SYNNEX Corporation, a $13bn distributor of IT systems, peripherals and system components, software, and complementary products, headquartered in Fremont, California. Concentrix was founded in 1983 in Rochester, New York to provide call center outsourcing, database analysis, and pri [...]

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