Reports related to SYKES Enterprises

• Sykes - CMS in Healthcare (Payer and Provider Support)

  Jun 24, 2015 | Vendor Analysis by Vicki Jenkins

  Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel, and retail industries. Sykes has an emphasis on providing inbound technical support and customer care. [...]

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• Sykes - CMS in Telecommunications/Cable/Satellite

  Jan 05, 2015 | Vendor Analysis by Vicki Jenkins

  Sykes Enterprises (Sykes) is a U.S. based company with headquarters in Tampa, Florida. It offers outsourced customer management services (CMS), primarily in support of the communications, financial services, technology, healthcare, travel and retail industries. Sykes has an emphasis on providing inbound technical support and customer care. [...]

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• Sykes - WAHA Services

  Dec 18, 2014 | Vendor Analysis by NelsonHall Analyst

  Sykes initially entered the WAHA market in mid 2011 in an effort to provide flexible staffing to clients with volatile demand peaks. [...]

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• U.S. Airline: Offshore Customer Management

  Mar 29, 2004 | Case Study by Paul Connolly

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