Reports related to transcosmos

• Transcosmos and a Japanese Security Software Company - Transformational CMS

  Sep 26, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "Transcosmos and a Japanese Security Software Company - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while maintaining CSAT. [...]

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• Transcosmos and a Japanese Security Software Company - Transformational CMS

  Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst

  NelsonHall's "Transcosmos and a Japanese Security Software Company - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while maintaining CSAT. [...]

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• Transcosmos and an Online Japanese Securities Broker - Transformational CMS

  Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst

  NelsonHall's "Transcosmos and an Online Japanese Securities Broker - Transformational CMS" case study is an example of how transformational CMS was used to provide premium customer support while reducing cost in other areas. [...]

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• Transcosmos and an Online Japanese Securities Broker - Transformational CMS

  Sep 26, 2014 | Case Study by NelsonHall Analyst

  NelsonHall's "Transcosmos and an Online Japanese Securities Broker - Transformational CMS" case study is an example of how transformational CMS was used to provide premium customer support while reducing cost in other areas. [...]

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• transcosmos - CMS in Retail Banking

  Jan 13, 2014 | Vendor Analysis by Vicki Jenkins

  transcosmos is headquartered in Japan. It began operations in 1966. transcosmos is a Japanese based BPO vendor, currently deriving ~70% of its revenue from call center BPO services and the other ~30% from digital marketing activities. The majority of transcosmos' retail banking clients are utilizing voice and email channels for customer care. [...]

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• transcosmos - CMS in Retail Industry Sector

  Aug 27, 2013 | Vendor Analysis by Vicki Jenkins

  This NelsonHall Vendor Assessment analyzes transcosmos' offerings and capabilities in CMS in the retail sector. transcosmos is one of a number of customer management or contact center services companies analyzed in this contact center services industry analysis for the retail sector. transcosmos is headquartered in Japan. It is a Japanese-based BPO [...]

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• transcosmos - Social Media Services

  Aug 12, 2011 | Vendor Analysis by NelsonHall Analyst

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