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John Willmott

John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.

GBS Integration; Webcast in Conjunction with SSON

Market Analysis

by John Willmott

published on Dec 09, 2012

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Report Overview:

Report Outline:

Slides from the NelsonHall webcast on GBS Integration conducted with SSON. The webcast investigates the business issues facing major organizations in 2013 together with the potential role of third-party services in implementing a hybrid GBS delivery model in support of the resulting operational objectives.

In particular, the webcast covers:

Role of Global Business Services (GBS) in Achieving Business Objectives
Role of Third-Party Services within GBS
Role of BPaaS within GBS
Role of NelsonHall in De-Risking Use of Third-Party Services.

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