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Nikki Edwards

Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.

Pontoon Solutions - CWS & MSP

Vendor Analysis

by Nikki Edwards

published on Nov 22, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes Pontoon Solutions' offerings and capabilities in contingent workforce solutions (CWS) and managed services programs (MSP)

Who is this Report for:

NelsonHall’s CWS/MSP profile on Pontoon Solutions is a comprehensive assessment of Pontoon Solutions’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of CWS/MSP and identifying vendor suitability for CWS/MSP RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the CWS/MSP sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Pontoon Solutions’ CWS/MSP offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue/SUM estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s service delivery organization (including delivery locations).

Key Findings & Highlights:

Pontoon Solutions (Pontoon) is part of the Adecco Group (Adecco), which has evolved through over 50 years of expansion and growth by acquisitions worldwide. Pontoon is part of the Adecco Workforce Solutions segment. Pontoon, established in 2012, is the result of the Adecco Group merging its outsourced workforce solution brands into a unified global Total Talent management organization. Combining the history and experience of Adecco Solutions, Beeline MSP, and Hyphen, Pontoon has been delivering contingent and permanent workforce solutions for 18 years under the Adecco brand.

Pontoon offers services covering Managed Service Programs (MSP), Statement of Work (SOW), Recruitment eXperience Outsourcing (RXO), Total Talent solutions, and Consulting. In 2021/2022, Pontoon has enhanced several and launched new services. It has evolved its proprietary and third-party tech offering to be aligned with its programs (increasing in sophistication and complexity according to clients’ outsourcing ambitions). It will focus on growth in its core sectors.

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