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Rachael Stormonth

Rachael is Executive Vice President, Research, at NelsonHall. She has global responsibility for research programs including the flagship Vendor Intelligence Program, which delivers the most comprehensive vendor intelligence in the form of Key Vendor Assessments, Quarterly Updates, and Daily Vendor Tracker. She also consults widely with NelsonHall clients.

Procurement BPO Market Forecast: 2013 - 2017

Market Analysis

by Rachael Stormonth

published on Jan 31, 2014

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Report Overview:

NelsonHall's "Procurement BPO Market Forecast: 2013-2017" consists of 16 pages.

Who is this Report for:

NelsonHall's "Global Procurement BPO Market Forecast: 2013-2017" report is a comprehensive market forecast report designed for:

  • Sourcing managers monitoring the procurement BPO industry and identifying vendor suitability for shortlists and RFPs
  • Executives seeking assistance in identifying levels of procurement BPO vendor presence by service line and geography
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a forecast for the global procurement BPO market overall and by geography. It covers the following:

  • The procurement BPO market size for 2012 and the forecast for these markets through 2013 to 2017
  • The procurement BPO market size and forecast for North America, specifically covering the U.S. and Canada, EMEA (specifically covering U.K., France, Germany, and Italy), Asia Pacific and Latin America
  • Identification of the leading vendors together with their revenues and market shares by geography.


Key Findings & Highlights:

The procurement BPO market remains small in comparison to other BPO markets but is potentially rapidly growing. Much of the inhibitor to market growth has been the lack of mature multi-geography, multi-category vendor capability but this impediment is starting to be removed with the acquisition of Procurian by Accenture and the acquisition of Portland Group by Infosys.

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