DEBUG: PAGE=domain, TITLE=Benefits Admin,ID=1419,TEMPLATE=subprogram
toggle expanded view
programcode = HRSBEN
programid = 171
database = t
alerts = t
neat = t
vendors = t
forecasting = t
confidence = t
definitions = t

Search within: Benefits Admin:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for Benefits Admin

Track the pattern of service adoption by monitoring Benefits Admin contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = t -- IGNORED

Confidence Index:

for Benefits Admin

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within HR Technology & Services

Join NelsonHall HR Technology & Services Confidence Index:

Every quarter NelsonHall publishes the NelsonHall HR Technology & Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global Benefits Admin market.

For a sample report and details of how to join NelsonHall's HR Technology & Services Confidence Index, please contact us

Tech Mahindra - Content Transformation

Vendor Analysis

by Ivan Kotzev

published on Jun 19, 2023

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

This NelsonHall assessment analyzes Tech Mahindra's offerings and capabilities in content transformation.

Who is this Report for:

NelsonHall’s Content Transformation profile on Tech Mahindra is a comprehensive assessment of Tech Mahindra’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of CX services and identifying vendor suitability for content moderation, trust and safety, and content development RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the CX services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Tech Mahindra’s content transformation offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Tech Mahindra’s offerings and capabilities in content transformation.

Trust and safety, digital data services, and revenue operations form approximately 20% of the BPS business for Tech Mahindra. The company has been actively acquiring capabilities to expand in this space, including digital agencies, specialized AI training and development companies, and consulting units, for example, Allyis, Zen3, and Mad*Pow, for trust and safety. These units added new LOBs for Tech Mahindra and a new client base.

Outsourcing clients looking for a vendor offering a broad spectrum of trust and safety, marketing support, and brand experience services should especially take note of this profile on Tech Mahindra.

Login to get full access:

close