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BPO Market Development Videos
John Willmott, NelsonHall's CEO, providing key insights and data on the Global BPO Market
What you get from this program
NelsonHall's BPO Market Development program supports you in enhancing your organization's sourcing performance. It will help you to:
- Analyze how BPO can be applied to your organization
- Assess the scope of BPO that can be outsourced and why
- Quantify the benefits and risks associated with outsourcing processes within your wider business
- Identify the most appropriate vendors and understand their individual areas of activity
- Learn from the experience of other organizations in your sector that have already outsourced business processes
- Keep abreast of changing emphases within BPO.
It also provides expert support to BPO service providers, specifically business development and marketing personnel, helping them to:
- Increase bid success through improved positioning of proposals against client requirements
- Maintain the competitiveness of current service offerings
- Identify emerging requirements and service opportunities
- Track key developments within the BPO marketplace, including contract awards and new service announcements
- Support business plan development.
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order:
- view this reportdownload abstract
Global BPS Market Forecast: 2021 - 2025
May 26, 2021 | Market Forecast by Mike Smart
NelsonHall’s updated “BPS Market Forecast: 2021-2025” consists of 297 pages. This report covers 34 of the main business process services (BPS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...] - view this reportdownload abstract
Global BPS Market Forecast: 2021 - 2025 H2 Update
Dec 17, 2021 | Market Forecast by John Willmott
NelsonHall’s updated “BPS Market Forecast: 2021-2025 H2 Update” consists of 297 pages. This report covers 34 of the main business process services (BPS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...] - view this reportdownload abstract
Global BPS Market Forecast: 2022 - 2026
Jun 30, 2022 | Market Forecast by John Willmott
NelsonHall’s updated “BPS Market Forecast: 2022-2026” consists of 280 pages. This report covers 34 of the main business process services (BPS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...] - view this reportdownload abstract
Global BPS Market Forecast: 2023 - 2027
Aug 09, 2023 | Market Forecast by John Willmott
NelsonHall’s “BPS Market Forecast: 2023-2027” consists of 276 pages. This report covers 34 of the main business process services (BPS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography. [...]