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South Africa - A Compelling Alternative for some areas of BPO to the U.K. and Australia
Dec 01, 2013 | Market Reports by Rachael Stormonth
[public] NelsonHall recently attended a conference hosted by BPeSA ("Business Process enabling South Africa) promoting South Africa as a destination of choice for BPO. In the last two years WNS, Capita, Serco and WebHelp have all acquired contact center capabilities in the country. An important contributory factor to organizations setting up BPO or [...] - view this reportdownload abstract
Targeting Multi-Channel CMS
Jan 27, 2014 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis for outsourced multi-channel CMS consists of 73 pages. [...] - view this reportdownload abstract
CMS in Retail Banking
Feb 13, 2014 | Market Analysis by Vicki Jenkins
NelsonHall's market analysis of the customer management services in the retail industry sector consists of 71 pages. [...] - view this reportdownload abstract
Targeting Transformational Customer Management Services
Aug 29, 2014 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of Transformational Customer Management Services consists of 45 pages. [...] - view this reportdownload abstract
Targeting CMS in the Telecommunications/Cable/Satellite Industry Sector
Dec 08, 2014 | Market Analysis by Vicki Jenkins
NelsonHall's market analysis of CMS in telecommunications/cable/satellite consists of 78 pages. [...] - view this reportdownload abstract
Targeting WAHA CMS
Dec 23, 2014 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of WAHA CMS consists of 74 pages. [...] - view this reportdownload abstract
Targeting CMS in the Healthcare Sector (Payer and Provider Support)
Jun 30, 2015 | Market Analysis by Vicki Jenkins
NelsonHall's market analysis of customer management services in the healthcare sector consists of 62 pages. [...] - view this reportdownload abstract
Analysis of South Africa as a BPO Delivery Location
Oct 23, 2015 | Market Analysis by John Willmott
NelsonHall’s “Analysis of South Africa as a BPO Delivery Location” consists of 58 pages. [...] - view this reportdownload abstract
Targeting CMS in the High Tech Sector
Nov 23, 2015 | Market Analysis by Vicki Jenkins
NelsonHall's market analysis of customer management services in the high tech sector consists of 53 pages. [...] - view this reportdownload abstract
Customer Management Services Outsourcing
Mar 24, 2016 | Market Analysis by Ivan Kotzev
NelsonHall's market analysis of the Customer Management Services Outsourcing market consists of 82 pages. [...]