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transcosmos - CMS in Retail Industry Sector
Aug 27, 2013 | Vendor Analysis by Vicki Jenkins
This NelsonHall Vendor Assessment analyzes transcosmos' offerings and capabilities in CMS in the retail sector. transcosmos is one of a number of customer management or contact center services companies analyzed in this contact center services industry analysis for the retail sector. transcosmos is headquartered in Japan. It is a Japanese-based BPO [...] - view this reportdownload abstract
Transcom Worldwide - CMS in Retail Sector
Jun 26, 2013 | Vendor Analysis by Vicki Jenkins
Transcom is headquartered in Luxembourg. It offers outsourced customer relationship management (CRM) and credit management services. Transcom has ~27 customer management services (CMS) retail industry sector clients. [...] - view this reportdownload abstract
Xerox Services - CMS in Retail Sector
Jun 21, 2013 | Vendor Analysis by Vicki Jenkins
Xerox is a publically-traded company headquartered in Norwalk, Connecticut. In 2010, Xerox acquired Affiliated Computer Services (ACS) for $6.4bn, gaining capability in business process outsourcing, including CMS. This CMS capability lies within the Xerox Services business. [...] - view this reportdownload abstract
Teleperformance - CMS in Retail Sector
Jun 20, 2013 | Vendor Analysis by Vicki Jenkins
The Teleperformance Group (Teleperformance) is a French-headquartered company offering outsourced customer relationship management (CRM) and contact center services. [...]