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Confidence Index:

for CX Services Transformation

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within Customer Experience Services

Join NelsonHall Customer Experience Services Confidence Index:

Every quarter NelsonHall publishes the NelsonHall Customer Experience Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global CX Services Transformation market.

For a sample report and details of how to join NelsonHall's Customer Experience Services Confidence Index, please contact us

Dell in CX Services Transformation

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Cloud Infrastructure Migration & Management

published 2016-12-12 | Project by David McIntire

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Cloud Infrastructure Migration & Management services as part of their IT services portfolio. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on Advisory, Assessment & Migration, Hosting, and Management. Vendors evaluated are: Accenture, Atos, Capgemini, CSC, CSS Corp, Dell Services, IBM, Infosys, Netmagic Solutions, NIIT Technologies, NTT Data, TCS, and Unisys. To find out more, contact Guy Saunders at [email protected].
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Published reports:

published reports related to Dell within the CX Services Transformation program

  • Dell - Social Media Services

    Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Dell's offerings and capabilities in social media services. Dell is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
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