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Contracts Database

for Healthcare Payer

Track the pattern of service adoption by monitoring Healthcare Payer contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Paychex - Payroll Services

Vendor Analysis

by Elizabeth Rennie

published on Aug 25, 2016

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Report Overview:

This NelsonHall vendor assessment analyzes Paychex's offerings and capabilities in Payroll Services.

Who is this Report for:

NelsonHall’s Payroll Services Vendor Assessment for Paychex is a comprehensive assessment of Paychex’s Payroll Service offering and capabilities, designed for: 

  • Sourcing managers monitoring the capabilities of existing suppliers of payroll outsourcing and identifying vendor suitability for payroll process outsourcing RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the support services sector 
  • HR and payroll decision makers.

Scope of this Report:

The report provides a comprehensive and objective analysis of Paychex’s payroll outsourcing offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments 
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location, size and scale of delivery locations and their activities. 

Key Findings & Highlights:

Paychex, founded in 1971, is a provider of payroll, HR and benefits outsourcing solutions for small to medium sized business in the U.S.  Headquartered in Rochester New York, Paychex has ~100 offices across the U.S. servicing ~605k clients.  It also has a very small presence in Germany (through an acquisition) and Brazil (through a joint venture).    Paychex has an employee base of ~13k, ~3.5k of whom are dedicated to supporting payroll services.  Paychex has offices in ~100 locations in the U.S. and pays one out of 12 American private sector employees. 

Paychex offers the following payroll services to its clients:

  • Payroll processing 
  • Payroll tax administration services
  • Employee payment services
  • Regulatory compliance services

Paychex provides clients with a processing service. It pays ~10m client  employees. 

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