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Genpact - Learning BPO
Vendor Analysis
published on Aug 15, 2013
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Report Overview:
Genpact is a global provider of business process and technology services, with a strong presence in F&A outsourcing, industry-specific BPO and analytics services. Genpact provides the following HRO services:
- Core HR services: payroll services; time & attendance; benefits administration; and workforce administration
- Talent management: recruitment; learning & development; performance management; and rewards & remuneration
- Workforce analytics: HR information services; data modeling; survey analytics; and planning & forecasting.
Who is this Report for:
NelsonHall's Learning BPO Services Vendor Assessment for Genpact is a comprehensive assessment of Genpact's learning services offerings and capabilities designed for:
- Buyers of learning services, including sourcing managers monitoring the capabilities of existing suppliers of learning outsourcing and identifying vendor suitability for learning RFPs
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Genpact's learning services outsourcing offerings, capabilities, and market and financial strength, including:
- Identification of the company's strategy, emphases and new developments
- Analysis of the company's strengths, weaknesses and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base, including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization, including the geography of delivery locations.
Key Findings & Highlights:
Genpact provides the following HRO services:
- Core HR services: payroll services; time & attendance; benefits administration; and workforce administration
- Talent management: recruitment; learning & development; performance management; and rewards & remuneration
- Workforce analytics: HR information services; data modeling; survey analytics; and planning & forecasting.