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Contracts Database

for Payroll Services

Track the pattern of service adoption by monitoring Payroll Services contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Confidence Index:

for Payroll Services

NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within HR Technology & Services

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Every quarter NelsonHall publishes the NelsonHall HR Technology & Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global Payroll Services market.

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NIIT - Learning BPO

Vendor Analysis

by Gary Bragar

published on Aug 23, 2013

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Report Overview:

NIIT is focused on growing its learning BPO business, which has seventeen clients today who purchase either full LBPO or selective LBPO services. The company has seen a trend in increased training delivery and has thus been expanding its partner network.

Who is this Report for:

NelsonHall's Learning BPO Services Vendor Assessment for NIIT is a comprehensive assessment of NIIT's learning services offerings and capabilities designed for:

  • Buyers of learning services, including sourcing managers monitoring the capabilities of existing suppliers of learning outsourcing and identifying vendor suitability for learning RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of NIIT's learning services outsourcing offerings, capabilities and market and financial strength, including:

  • Identification of the company's strategy, emphases and new developments
  • Analysis of the company's strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base, including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization, including the location of delivery locations.

Key Findings & Highlights:

Learning BPO services offered by NIIT include:

  • Learning strategy and ROI
  • Curriculum design
  • Content development & management; including custom content
  • Learning delivery and management
  • Technology integration and management
  • Learning administration
  • Learning infrastructure management.

In addition, NIIT provides:

  • Catalog content
  • LMS
  • Virtual labs
  • Student retention services
  • Strategic assessments.

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