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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
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published on Dec 04, 2015
Aegis has been awarded a multi-process, multi-lingual customer management contract by Hutch telecom, Sri Lanka. The carve-out transaction includes transfer of operations to Aegis Colombo, Sri Lanka center and re-badging of ~65 Aegis employees.
Aegis has been managing documents, automation and digitalization of services for new subscribers for over two years.
Aegis has ~400 FTEs in Sri Lanka. The company first entered the market in 2009 with the acquisition of Ismart - Timex Pvt Ltd. The Sri Lanka operations support the domestic market.