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Enhancing the People Experience in a Hybrid Working Environment – Travel & transport

Market Reports

by John Willmott

published on Dec 04, 2023

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Report Overview:

This report is an analysis of the results from a survey of CHROs at travel and transport enterprises carried out by NelsonHall.

Who is this Report for:

NelsonHall’s “Enhancing the People Experience in a Hybrid Working Environment – Travel & Transport” report assists CHROs in the travel & transport sector in identifying the impact on the people experience of working in a hybrid environment.

Following COVID-19, there was a general shift among enterprises towards a hybrid working environment. This has placed lasting pressure on the nature of the people experience required within travel & transport enterprises, which frequently necessitates significantly redesigning the organization’s overall HR operating model.

This report is an analysis of the results from a survey of CHROs in travel & transport enterprises carried out by NelsonHall.

The report is designed for:

  • CHROs and COOs within the travel & transport sector looking to understand how to redesign their HR operating models to optimize the people experience in a hybrid working environment
  • Vendor marketing, sales, and business managers wishing to understand the initiatives needed to improve the people experience in a hybrid working environment
  • Financial analysts and investors specializing in the services sector who are looking to understand the impact of hybrid working on HR operating models in the travel & transport sector.

Scope of this Report:

The report analyzes the worldwide impact of hybrid working environments on travel & transport enterprises and addresses the following questions:

  • To what extent are enterprises in the sector adopting hybrid or remote working?
  • Which people challenges are heightened by hybrid or remote working?
  • To what extent is it necessary to improve the people experience due to hybrid or remote working?
  • What steps are needed to improve the people experience in a hybrid working environment?
  • What initiatives are planned to enhance the people experience due to increased hybrid or remote working?
  • What is the extent of the CHRO and third-party involvement in reimaging HR operating models to address the needs of hybrid working?

The sectors covered in this series include:

  • Banking
  • Life & health insurance
  • P&C insurance
  • Healthcare Provider
  • Energy
  • Utilities
  • High-tech
  • Automotive
  • CPG
  • Pharmaceuticals
  • Retail
  • Logistics
  • Travel & transport
  • Telecoms
  • Media.

The regions covered include:

  • U.S.
  • U.K.
  • Continental Europe.

Key Findings & Highlights:

NelsonHall’s analysis of Enhancing the People Experience in a Hybrid Working Environment for Transport & Travel enterprises consists of 13 pages. The report identifies that:

  • Travel & transport enterprises have adopted hybrid working environments to a lesser extent than the majority of services sectors
  • Nonetheless, 74% of CHROs in travel & transport companies believe there is a big need to improve the people experience within their organization as a result of the introduction of hybrid working environments
  • Three-quarters of travel & transport sector CHROs perceive a high need to reimagine their HR operating models for hybrid working environments.

This report is one of a series of detailed individual sector reports on enhancing the people experience in a hybrid working environment published by NelsonHall.

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