Vendor Analysis
published on Jan 25, 2021
Report Overview:
This NelsonHall vendor assessment analyzes CSS Corp’s offerings and capabilities in cognitive & self-healing IT infrastructure management services.j
Who is this Report for:
NelsonHall’s cognitive & self-healing IT infrastructure management services profile on CSS Corp is a comprehensive assessment of CSS Corp’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of digital services and cognitive & self-healing IT infrastructure management services and identifying vendor suitability for RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the IT services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of CSS Corp’s cognitive & self-healing IT infrastructure management services offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
This NelsonHall vendor assessment analyzes CSS Corp’s offerings and capabilities in cognitive & self-healing IT infrastructure management services.
CSS Corp provides cognitive and self-healing IT infrastructure management services through its cloud and infrastructure services (CIS) practice, using its Contelli automation platform, which integrates AI, analytics, NLP, ML, and automation in a modular approach. CSS Corp has aligned its services to business-focused services to address client demand. These include the following solutions:
- Cloud ops: manage, monitor, and optimize cloud operations
- Customer-facing infra: driving availability and predictability (business-aligned infra enablement, self-provisioning, predictive analytics, continuous-release management, self-healing incident management, automation & orchestration, AI-enabled end-user monitoring, on-demand automated capacity management, and costs analysis & optimization)
- Industry solutions: customized services based on specific industry requirement
- Digital workplace: enhancing virtual operations and employee resilience
- DevSecOps: continuous monitoring, assessment, and analysis. CSS Corp's view is that DevSecOps, like cloud migration, should be application-centric, and the toolchain and pipeline should become customizable depending on the application environment
- iSOC: manage threat landscape with security.