transcosmos in NEAT Reports
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Published reports:
published reports related to transcosmos within the NEAT Reports program
Transcosmos and a Japanese Security Software Company - Transformational CMS
Sep 26, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "Transcosmos and a Japanese Security Software Company - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while maintaining CSAT. [...]view this reportdownload abstractTranscosmos and a Japanese Security Software Company - Transformational CMS
Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcosmos and a Japanese Security Software Company - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while maintaining CSAT. [...]view this reportdownload abstractTranscosmos and an Online Japanese Securities Broker - Transformational CMS
Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcosmos and an Online Japanese Securities Broker - Transformational CMS" case study is an example of how transformational CMS was used to provide premium customer support while reducing cost in other areas. [...]view this reportdownload abstractTranscosmos and an Online Japanese Securities Broker - Transformational CMS
Sep 26, 2014 | Case Study by NelsonHall Analyst
NelsonHall's "Transcosmos and an Online Japanese Securities Broker - Transformational CMS" case study is an example of how transformational CMS was used to provide premium customer support while reducing cost in other areas. [...]view this reportdownload abstracttranscosmos - CMS in Retail Banking
Jan 13, 2014 | Vendor Analysis by Vicki Jenkins
transcosmos is headquartered in Japan. It began operations in 1966. transcosmos is a Japanese based BPO vendor, currently deriving ~70% of its revenue from call center BPO services and the other ~30% from digital marketing activities. The majority of transcosmos' retail banking clients are utilizing voice and email channels for customer care. [...]view this reportdownload abstract
Recent Tracking Service
tracking service articles related to transcosmos within the NEAT Reports program:
transcosmos Opens 300 Seat CX Services Center in Bangalore, India
Mar 07, 2024 | New Offerings by Ivan Kotzev
transcosmos Adds 300 Seats to Trust and Safety Center in Bangkok, Thailand
Feb 14, 2024 | New Offerings by Ivan Kotzev
transcosmos Opened Second CX Services Center in New Taipei, Taiwan
Dec 04, 2023 | New Offerings by Ivan Kotzev
transcosmos Opens Back-Office Center in Sendai, Japan
Dec 01, 2023 | New Offerings by Ivan Kotzev
transcosmos Opens 200 Seat CX Services Center in Mexico City, Mexico
Aug 09, 2023 | New Offerings by Ivan Kotzev
transcosmos Launches Omnichannel Contact Center Platform in China
Jul 27, 2023 | New Offerings by Ivan Kotzev
transcosmos Opens IT Services Center in Osaka, Japan
Jun 26, 2023 | New Offerings by Ivan Kotzev
transcosmos Opens Fifth CX Services Center in Fukuoka, Japan
Jan 19, 2023 | New Offerings by Ivan Kotzev
transcosmos Launches Voicebot in Indonesia
Dec 06, 2022 | New Offerings by Ivan Kotzev
transcosmos Opens 7th CX Services Center in Sapporo, Japan
Oct 03, 2022 | New Offerings by Ivan Kotzev